Campaigns with a clear purpose
Prepare your calling campaigns, lead lists and dial settings around the way your team works.
Read the guideA dedicated hosted VICIdial environment for the work behind every conversation. Explore the calling workflow, then see how configured AI and integrations can support the next action.
Feature illustrations use sample data. Calling capabilities are based on public CreatixReach platform documentation; connected AI and integration workflows are configured by scope.
Built around calling operations
Campaigns, agents, call records and support form the core calling environment. Explore the public documentation, or walk through the setup with us.
Prepare your calling campaigns, lead lists and dial settings around the way your team works.
Read the guideManage agent access and the campaign setup people need for their daily calling workflow.
Read the guideUse call logs and recordings to understand activity and support the review process.
Read the guideUnderstand the prepaid calling-credit model and how usage fits into your operation.
Read the guidePlan number requirements and the inbound or voicemail workflow your team needs.
Read the guideBring setup questions and operational issues into a defined support process.
Read the guideAI monitoring & next actions
The public platform offering describes AI call monitoring that detects agreed topics and sends a JSON event to your webhook. Connect that context to a CRM, helpdesk or automation you already use.
Configured around your business
AI voice agents can assist with inquiry capture, qualification, booking and human handoff where supported by the selected provider. CRM, calendar and webhook connections are configured to the engagement.
We agree the provider capabilities, languages, operating hours, transfer behavior and review points with you. These connected workflows are scoped alongside the calling environment.
A useful first look
Read the getting-started guide, watch the public dialer walkthrough, or bring your team’s requirements to a guided demonstration.
Let’s connect the operation
Share your calling process, agent needs and the tools that should connect. We’ll define a clear setup and support scope.